FAQ
Find answers to common questions about our products, services, and ordering process.
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Shipping
1Which countries do you ship to?
Which countries do you ship to?
Bio Green Wax Ltd is a trusted global supplier of multiple products, delivering to clients across all major continents including Europe, Asia, North America, South America, Africa, the Middle East, and Oceania. We supply to over 50 countries with established logistics networks, ensuring timely and cost-effective delivery.
All shipments comply with international trade standards, and we hold certifications including RSPO SG, ISO 9001, and HACCP to meet the regulatory requirements of any destination market.
2What are typical delivery times?
What are typical delivery times?
Delivery times depend on the destination and product availability. For UK deliveries, typical lead time is 3-5 business days. International shipments usually take 2-6 weeks depending on the route and shipping method.
3Do you offer temperature-controlled shipping?
Do you offer temperature-controlled shipping?
Yes, we provide end-to-end temperature-controlled distribution for products that require it, such as edible oils and certain wax products. This ensures product quality is maintained throughout the supply chain.
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